Pivotal Payments: Fight Back. This company stole thousands from s...

A Pivotal Payments customer review by GetHuman user ~Fighting back from November 8th, 2017

Background on ~Fighting back 's case

GetHuman: ~Fighting back - can you tell our other Pivotal Payments customers when your case took place?
~Fighting back : Sure. It was late at night, on October 29th.
GetHuman: Did you reach out to Pivotal Payments, and if so, how?
~Fighting back : I used a help page I found on the GetHuman Pivotal Payments customer service contact info page: Contact Pivotal Payments Customer Service
GetHuman: And which of these common Pivotal Payments customer issues best describes the reason you wanted to talk to them?
(Shows ~Fighting back a list of common Pivotal Payments problems)
~Fighting back : "None of those really matches why I wanted to contact Pivotal Payments that day." was why I was trying to contact.

~Fighting back 's review of Pivotal Payments customer service

GetHuman: So how would you sum up your experience for GetHuman's Pivotal Payments customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fighting back : Fight Back. This company stole thousands from small businesses bank accounts including mine. Please file a complaint where it counts! Pivotal Payments is Incorporated in Delaware. File a complaint with the Delaware Secretary of State. Pivotal Payments has * file numbers with the corporations division, include both as follows: ******* and *******. Hopefully if us thousands do so they will pierce their Corporate Vail. ALSO..File a complaint with your states Atty General and Dept. of Justice. The first LAWSUIT has been filed I noticed. Please see businessandelectionlaw.com and select blog. His name is Guatam Duta and after doing my research he is no joke. After this suit is won, it will be easier for all of us. In the meantime..please file your complaints where it really counts..this venue is awsome to potential Pivotal Victims, but we need to SHUT THEM DOWN.
GetHuman: Let's quantify your experience contacting Pivotal Payments. On a scale of 1 to 5, how easy is it go get help on a Pivotal Payments problem?
~Fighting back : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fighting back : I'd give them a three out of five on communication.
GetHuman: And what about Pivotal Payments's ability to quickly and effectively address your problem?
~Fighting back : For that I would say one out of five.
GetHuman: And finally- any advice for other Pivotal Payments customers?
~Fighting back : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pivotal Payments to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fighting back taken from his Pivotal Payments customer service problem that occurred on October 29th, 2017.

Pivotal Payments

1.50 of 5 stars | 51 reviews

~Fighting back 's Pivotal Payments Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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