Pivotal Payments: it is the worst company I have ever used. Out...
A Pivotal Payments customer review by GetHuman user GetHuman-244945 from October 30th, 2017
Background on GetHuman-244945's case
GetHuman: GetHuman-244945 - can you tell our other Pivotal Payments customers when your case took place?
GetHuman-244945: Yes I can. It was evening, on October 24th.
GetHuman: Did you reach out to Pivotal Payments, and if so, how?
GetHuman: And which of these common Pivotal Payments customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244945 a list of common Pivotal Payments problems)
GetHuman-244945: "None of those really matches why I wanted to contact Pivotal Payments that day." was why I was trying to contact.
GetHuman-244945's review of Pivotal Payments customer service
GetHuman: So how would you sum up your experience for GetHuman's Pivotal Payments customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244945: it is the worst company I have ever used. Out of all the businesses I do bookkeeping for the worst one we have ever used is Pivotal. I tell people to STAY AWAY they are rip off artists. the customer support is the worst I have ever dealt with. I wish we had never dealt with them they took more money then they saved us.
GetHuman: Let's quantify your experience contacting Pivotal Payments. On a scale of 1 to 5, how easy is it go get help on a Pivotal Payments problem?
GetHuman-244945: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244945: I'd give them a one out of five on communication.
GetHuman: And what about Pivotal Payments's ability to quickly and effectively address your problem?
GetHuman-244945: For that I would say two out of five.
GetHuman: And finally- any advice for other Pivotal Payments customers?
GetHuman-244945: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pivotal Payments to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244945 taken from his Pivotal Payments customer service problem that occurred on October 24th, 2017.