Pizza Hut: THE WORST EXPERIENCE EVER!!! WE ORDERED PIZZA A...

A Pizza Hut customer review by GetHuman user ~Anonymous from November 26th, 2017

Background on ~Anonymous 's case

GetHuman: ~Anonymous - can you tell our other Pizza Hut customers when your case took place?
~Anonymous : Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
~Anonymous : I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Pizza Hut problems)
~Anonymous : "Missing Delivery" was why I was trying to call.

~Anonymous 's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous : THE WORST EXPERIENCE EVER!!! WE ORDERED PIZZA AND WINGS...WAITED ** MINS ONLY FOR THE PIZZA TO BE GREASY AND LOOK AS IF IT HAD BEEN HIT AGAINST THE DASHBOARD OF THE DELIVERY GUY'S VEHICLE. WINGS...WHAT WINGS?? THERE WAS NONE..I CALLED BACK GOT CONNECTED TO A STORE IN MEMPHIS...I LIVE IN TEXAS!! FINALLY GOT THE GIRL WHO TOOK MY ORDER ON THE PHONE..SHE TALKED TO ME WHILE LAUGHING WITH SOMEONE IN THE BACKGROUND. SHE SAID IT'S ON THE WAY. THIS WAS AT * O'CLOCK IT IS NOW **:**PM. THE WORST WAY TO END A NIGHT AND WASTE ** BUCKS.
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~Anonymous : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous : I'd give them a one out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~Anonymous : For that I would say one out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~Anonymous : Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Pizza Hut customer service problem that occurred on November 23rd, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

~Anonymous 's Pizza Hut Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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