Playstation: ever thing i tried sucked i would not bye any t...
A Playstation customer review by GetHuman user ~robin keiser from November 23rd, 2017
Background on ~robin keiser's case
GetHuman: ~robin keiser - can you tell our other Playstation customers when your case took place?
~robin keiser: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Playstation, and if so, how?
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~robin keiser a list of common Playstation problems)
~robin keiser: "Where to buy" was why I was trying to call.
~robin keiser's review of Playstation customer service
GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robin keiser: ever thing i tried sucked i would not bye any thing from sonyplaystation . if u cant get help than why have support on line or phone
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~robin keiser: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robin keiser: I'd give them a two out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~robin keiser: For that I would say one out of five.
GetHuman: And finally- any advice for other Playstation customers?
~robin keiser: Call them early in the day or late. Don't forget any personal or account information you might need for Playstation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~robin keiser taken from his Playstation customer service problem that occurred on November 21st, 2017.