Popeyes: Delayed food and not hot
A Popeyes customer review by GetHuman user GetHuman-tweetyb2 from November 30th, 2017
Background on GetHuman-tweetyb2's case
GetHuman: GetHuman-tweetyb2 - can you tell our other Popeyes customers when your case took place?
GetHuman-tweetyb2: Yes I can. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tweetyb2 a list of common Popeyes problems)
GetHuman-tweetyb2: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-tweetyb2's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tweetyb2: Delayed food and not hot
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-tweetyb2: We were told it would be * min, we waited ** and the food we waited for wasnt even hot
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
GetHuman-tweetyb2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tweetyb2: I'd give them a two out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
GetHuman-tweetyb2: For that I would say five out of five.
GetHuman: And finally- any advice for other Popeyes customers?
GetHuman-tweetyb2: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tweetyb2 taken from his Popeyes customer service problem that occurred on November 29th, 2017.