Popeyes: former employee and a horrible manger
A Popeyes customer review by GetHuman user GetHuman-crysdont from December 1st, 2017
Background on GetHuman-crysdont's case
GetHuman: GetHuman-crysdont - can you tell our other Popeyes customers when your case took place?
GetHuman-crysdont: Yes. It was afternoon, on November 28th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-crysdont a list of common Popeyes problems)
GetHuman-crysdont: "Complaint" was why I was trying to call.
GetHuman-crysdont's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-crysdont: former employee and a horrible manger
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-crysdont: I was a employee at popeyes and was wrongfully fired by an assistant manger who starts trouble is very rude and unprofessional me and this manger have had problems before because of her disrespect and im not the only employee who has had problems with her its several employees and this manger fired me because i told her she is rude unprofessional and nasty for no reason in the privacy of the office and i set up a meeting with the general manager and she has done nothing about it after all the complaints this manger gets she continues to let her get away with it and other people gets reprimanded behind her mess even customers have complained about her attitude and how she treats employees and them . I have been waiting to hear back from my general manger for over a week and a half and still no word on what's going on so the next step is to go over their heads .
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
GetHuman-crysdont: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-crysdont: I'd give them a three out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
GetHuman-crysdont: For that I would say five out of five.
GetHuman: And finally- any advice for other Popeyes customers?
GetHuman-crysdont: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-crysdont taken from his Popeyes customer service problem that occurred on November 28th, 2017.