Popeyes: i called to complain that they are trying to f...
A Popeyes customer review by GetHuman user GetHuman-15340 from November 27th, 2017
Background on GetHuman-15340's case
GetHuman: GetHuman-15340 - can you tell our other Popeyes customers when your case took place?
GetHuman-15340: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-15340 a list of common Popeyes problems)
GetHuman-15340: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-15340's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-15340: i called to complain that they are trying to force a pregnant employee who was robbed in texas of the $*** taken. i advised them our family was never going back to there eateries again. the rep didn't seem to care.
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
GetHuman-15340: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-15340: I'd give them a five out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
GetHuman-15340: For that I would say two out of five.
GetHuman: And finally- any advice for other Popeyes customers?
GetHuman-15340: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-15340 taken from his Popeyes customer service problem that occurred on November 21st, 2017.