Popeyes: They have an horrible attitude and the store is...

A Popeyes customer review by GetHuman user ~Health Inspector from November 27th, 2017

Background on ~Health Inspector's case

GetHuman: ~Health Inspector - can you tell our other Popeyes customers when your case took place?
~Health Inspector: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Popeyes, and if so, how?
~Health Inspector: I used the 877-767-3937 number I found for on the GetHuman Popeyes customer phone number page I was on: Popeyes Customer Service Phone Number
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows ~Health Inspector a list of common Popeyes problems)
~Health Inspector: "Cancel a reservation" was why I was trying to call.

~Health Inspector's review of Popeyes customer service

GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Health Inspector: They have an horrible attitude and the store is filthy infested with cockroaches Store in San Juan, TX. Needs new Management fast
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
~Health Inspector: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Health Inspector: I'd give them a five out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
~Health Inspector: For that I would say three out of five.
GetHuman: And finally- any advice for other Popeyes customers?
~Health Inspector: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Health Inspector taken from his Popeyes customer service problem that occurred on November 24th, 2017.

Popeyes

2.57 of 5 stars | 43 reviews

~Health Inspector's Popeyes Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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