Priceline: Do not ever use this website!!!! I was booking...
A Priceline customer review by GetHuman user GetHuman-53322 from November 16th, 2017
Background on GetHuman-53322's case
GetHuman: GetHuman-53322 - can you tell our other Priceline customers when your case took place?
GetHuman-53322: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53322 a list of common Priceline problems)
GetHuman-53322: "Make a booking" was why I was trying to call.
GetHuman-53322's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53322: Do not ever use this website!!!! I was booking a hotel for our family Vacation and their website messed up and put our checkin date for the ** when it was the **.*It even told me when I confirmed everything that is was going to be $***.** for our stay. I went to check me email to see of everything went through ok and found out that not only were the dates wrong, but they were trying to charge me over $****.**. I called priceline and they told me that there is nothing they can do about it amd that if I wanted to cancle I would have to pay $**.** to them. This is ****** UP AND ******** !!!!! Do not ever use this website because it is just to scam people out of there money.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
GetHuman-53322: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53322: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
GetHuman-53322: For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
GetHuman-53322: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53322 taken from his Priceline customer service problem that occurred on November 8th, 2017.