Good thing Victoria from Priceline looks at her...
A Priceline customer review by GetHuman user ~Not happy from November 17th, 2017
Background on ~Not happy's case
GetHuman: ~Not happy - can you tell our other Priceline customers when your case took place?
~Not happy: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Priceline, and if so, how?
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
(Shows ~Not happy a list of common Priceline problems)
~Not happy: "Refund" was why I was trying to call.
~Not happy's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not happy: Good thing Victoria from Priceline looks at her room prior ( I was booking a very nice looking room) Turns out pictures ain't worth ****) pictures are worth more than a *,*** words after you see your room ! That equals Trash
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~Not happy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not happy: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~Not happy: For that I would say one out of five.
GetHuman: And finally- any advice for other Priceline customers?
~Not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not happy taken from his Priceline customer service problem that occurred on November 8th, 2017.