Priceline: i do not recommend anyone to use priceline if y...
A Priceline customer review by GetHuman user ~guest from November 28th, 2017
Background on ~guest's case
GetHuman: ~guest - can you tell our other Priceline customers when your case took place?
~guest: Yeah. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Priceline, and if so, how?
~guest: I used the 800-259-2091 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
Shows ~guest a list of common Priceline problems
~guest: "Insurance claim" was why I was trying to call.
~guest's review of Priceline customer service
GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~guest: i do not recommend anyone to use priceline if you have to cancel for any reason they will NOT refund your money at all they will just rip you off and waste your time
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~guest: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~guest: I'd give them a four out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~guest: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
~guest: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~guest taken from his Priceline customer service problem that occurred on November 27th, 2017.