Priority Club: Great service! At regular phone * I waited...
A Priority Club customer review by GetHuman user ~guest from November 6th, 2017
Background on ~guest's case
GetHuman: ~guest - can you tell our other Priority Club customers when your case took place?
~guest: Yes I can. It was evening, on October 29th.
GetHuman: Did you reach out to Priority Club, and if so, how?
GetHuman: And which of these common Priority Club customer issues best describes the reason you wanted to talk to them?
(Shows ~guest a list of common Priority Club problems)
~guest: "Loyalty program" was why I was trying to call.
~guest's review of Priority Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Priority Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~guest: Great service! At regular phone * I waited ** minutes and then hung up. This person fixed a problem and gave me the points that had been omitted. Bravo!
GetHuman: Let's quantify your experience contacting Priority Club. On a scale of 1 to 5, how easy is it go get help on a Priority Club problem?
~guest: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~guest: I'd give them a four out of five on communication.
GetHuman: And what about Priority Club's ability to quickly and effectively address your problem?
~guest: For that I would say five out of five.
GetHuman: And finally- any advice for other Priority Club customers?
~guest: Call them early in the day or late. Don't forget any personal or account information you might need for Priority Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~guest taken from his Priority Club customer service problem that occurred on October 29th, 2017.