Priority Club: The customer service rep who (promptly) answere...
A Priority Club customer review by GetHuman user ~rlb 1940 from November 4th, 2017
Background on ~rlb 1940's case
GetHuman: ~rlb 1940 - can you tell our other Priority Club customers when your case took place?
~rlb 1940: Yes I can. It was morning, on November 2nd.
GetHuman: Did you reach out to Priority Club, and if so, how?
GetHuman: And which of these common Priority Club customer issues best describes the reason you wanted to talk to them?
(Shows ~rlb 1940 a list of common Priority Club problems)
~rlb 1940: "Change booking" was why I was trying to call.
~rlb 1940's review of Priority Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Priority Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rlb 1940: The customer service rep who (promptly) answered my call was 'exceptional'. She was courteous, knowledgeable, helpful, patient. She represented your company and your program in an exemplary manner!
GetHuman: Let's quantify your experience contacting Priority Club. On a scale of 1 to 5, how easy is it go get help on a Priority Club problem?
~rlb 1940: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rlb 1940: I'd give them a five out of five on communication.
GetHuman: And what about Priority Club's ability to quickly and effectively address your problem?
~rlb 1940: For that I would say four out of five.
GetHuman: And finally- any advice for other Priority Club customers?
~rlb 1940: Call them early in the day or late. Don't forget any personal or account information you might need for Priority Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rlb 1940 taken from his Priority Club customer service problem that occurred on November 2nd, 2017.