I have been offered a loan with priority club a...
A Priority Club customer review by GetHuman user ~Basha280 from November 12th, 2017
Background on ~Basha280's case
GetHuman: ~Basha280 - can you tell our other Priority Club customers when your case took place?
~Basha280: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Priority Club, and if so, how?
GetHuman: And which of these common Priority Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Basha280 a list of common Priority Club problems)
~Basha280: "Change booking" was why I was trying to call.
~Basha280's review of Priority Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Priority Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Basha280: I have been offered a loan with priority club and did get accepted :) which i cant fault as no other lender would help me and im actually looking to buy my first car, however there is no contact system in place which cuctomers can easily use and understand. I dont find it trustworthy how companies can offer loans of this amount but contact with them is impossinle.*In cases people have emergencies or need to generally talk about their loan they cant!!
GetHuman: Let's quantify your experience contacting Priority Club. On a scale of 1 to 5, how easy is it go get help on a Priority Club problem?
~Basha280: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Basha280: I'd give them a three out of five on communication.
GetHuman: And what about Priority Club's ability to quickly and effectively address your problem?
~Basha280: For that I would say five out of five.
GetHuman: And finally- any advice for other Priority Club customers?
~Basha280: Call them early in the day or late. Don't forget any personal or account information you might need for Priority Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Basha280 taken from his Priority Club customer service problem that occurred on November 4th, 2017.