Progress Energy (NC & SC): Power outage

A Progress Energy (NC & SC) customer review by GetHuman user GetHuman-ronniebr from December 7th, 2017

Background on GetHuman-ronniebr's case

GetHuman: GetHuman-ronniebr - can you tell our other Progress Energy (NC & SC) customers when your case took place?
GetHuman-ronniebr: Yes I can. It was afternoon, on November 30th.
GetHuman: Did you reach out to Progress Energy (NC & SC), and if so, how?
GetHuman-ronniebr: I used the 800-452-2777 number I found for on the GetHuman Progress Energy (NC & SC) customer phone number page I was on: Progress Energy (NC & SC) Customer Service Phone Number
GetHuman: And which of these common Progress Energy (NC & SC) customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-ronniebr a list of common Progress Energy (NC & SC) problems
GetHuman-ronniebr: "Setup service" was why I was trying to call.

GetHuman-ronniebr's review of Progress Energy (NC & SC) customer service

GetHuman: So how would you sum up your experience for GetHuman's Progress Energy (NC & SC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ronniebr: Power outage
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-ronniebr: no power nc
GetHuman: Let's quantify your experience contacting Progress Energy (NC & SC). On a scale of 1 to 5, how easy is it go get help on a Progress Energy (NC & SC) problem?
GetHuman-ronniebr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ronniebr: I'd give them a four out of five on communication.
GetHuman: And what about Progress Energy (NC & SC)'s ability to quickly and effectively address your problem?
GetHuman-ronniebr: For that I would say one out of five.
GetHuman: And finally- any advice for other Progress Energy (NC & SC) customers?
GetHuman-ronniebr: Call them early in the day or late. Don't forget any personal or account information you might need for Progress Energy (NC & SC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ronniebr taken from his Progress Energy (NC & SC) customer service problem that occurred on November 30th, 2017.

Progress Energy (NC & SC)

2.47 of 5 stars | 3 reviews
Progress Energy (NC & SC) ReviewsProgress Energy (NC & SC)'s Phone NumberAll Progress Energy (NC & SC) contact infoGeneral Progress Energy (NC & SC) customer service info
GetHuman-ronniebr's Progress Energy (NC & SC) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Progress Energy (NC & SC), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Progress Energy (NC & SC) in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!