Ptel Mobile: Called about porting my number over. A rep name...
A Ptel Mobile customer review by GetHuman user ~New Customer from November 20th, 2017
Background on ~New Customer's case
GetHuman: ~New Customer - can you tell our other Ptel Mobile customers when your case took place?
~New Customer: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Ptel Mobile, and if so, how?
GetHuman: And which of these common Ptel Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~New Customer a list of common Ptel Mobile problems)
~New Customer: "Cancel service" was why I was trying to call.
~New Customer's review of Ptel Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Ptel Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~New Customer: Called about porting my number over. A rep named Tabitha answered fairly quickly. Spoke perfect english and was very helpful with answering my questions. Looking forward to switching.
GetHuman: Let's quantify your experience contacting Ptel Mobile. On a scale of 1 to 5, how easy is it go get help on a Ptel Mobile problem?
~New Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~New Customer: I'd give them a five out of five on communication.
GetHuman: And what about Ptel Mobile's ability to quickly and effectively address your problem?
~New Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Ptel Mobile customers?
~New Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Ptel Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~New Customer taken from his Ptel Mobile customer service problem that occurred on November 17th, 2017.