Ptel Mobile: really sorry i switched do not expect any help...
A Ptel Mobile customer review by GetHuman user ~chow chow from November 24th, 2017
Background on ~chow chow's case
GetHuman: ~chow chow - can you tell our other Ptel Mobile customers when your case took place?
~chow chow: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to Ptel Mobile, and if so, how?
GetHuman: And which of these common Ptel Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~chow chow a list of common Ptel Mobile problems)
~chow chow: "Overcharge/Strange charge" was why I was trying to call.
~chow chow's review of Ptel Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Ptel Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chow chow: really sorry i switched do not expect any help from cs cheap plans ok coverage but cs is none zero zzzzzzzzilch
GetHuman: Let's quantify your experience contacting Ptel Mobile. On a scale of 1 to 5, how easy is it go get help on a Ptel Mobile problem?
~chow chow: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chow chow: I'd give them a five out of five on communication.
GetHuman: And what about Ptel Mobile's ability to quickly and effectively address your problem?
~chow chow: For that I would say five out of five.
GetHuman: And finally- any advice for other Ptel Mobile customers?
~chow chow: Call them early in the day or late. Don't forget any personal or account information you might need for Ptel Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chow chow taken from his Ptel Mobile customer service problem that occurred on November 19th, 2017.