QVC: About an order I placed for peony flowers * wee...
Background on GetHuman-elsiet's case
GetHuman: GetHuman-elsiet - can you tell our other QVC customers when your case took place?
GetHuman-elsiet: Yeah. It was morning, on December 6th.
GetHuman: Did you reach out to QVC, and if so, how?
GetHuman: And which of these common QVC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-elsiet a list of common QVC problems)
GetHuman-elsiet: "Make a purchase" was why I was trying to call.
GetHuman-elsiet's review of QVC customer service
GetHuman: So how would you sum up your experience for GetHuman's QVC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-elsiet: About an order I placed for peony flowers * weeks ago. now I have been told I must wait another * days.
GetHuman: Let's quantify your experience contacting QVC. On a scale of 1 to 5, how easy is it go get help on a QVC problem?
GetHuman-elsiet: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-elsiet: I'd give them a one out of five on communication.
GetHuman: And what about QVC's ability to quickly and effectively address your problem?
GetHuman-elsiet: For that I would say four out of five.
GetHuman: And finally- any advice for other QVC customers?
GetHuman-elsiet: Call them early in the day or late. Don't forget any personal or account information you might need for QVC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-elsiet taken from his QVC customer service problem that occurred on December 6th, 2017.