QVC: The lady I talked to was helpful, courteous, ve...
A QVC customer review by GetHuman user GetHuman-439374 from November 27th, 2017
Background on GetHuman-439374's case
GetHuman: GetHuman-439374 - can you tell our other QVC customers when your case took place?
GetHuman-439374: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to QVC, and if so, how?
GetHuman: And which of these common QVC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439374 a list of common QVC problems)
GetHuman-439374: "Cancel or change order" was why I was trying to call.
GetHuman-439374's review of QVC customer service
GetHuman: So how would you sum up your experience for GetHuman's QVC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439374: The lady I talked to was helpful, courteous, very polite, had no problems telling her what was going on.
GetHuman: Let's quantify your experience contacting QVC. On a scale of 1 to 5, how easy is it go get help on a QVC problem?
GetHuman-439374: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439374: I'd give them a one out of five on communication.
GetHuman: And what about QVC's ability to quickly and effectively address your problem?
GetHuman-439374: For that I would say four out of five.
GetHuman: And finally- any advice for other QVC customers?
GetHuman-439374: Call them early in the day or late. Don't forget any personal or account information you might need for QVC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439374 taken from his QVC customer service problem that occurred on November 24th, 2017.