QVC: Thank you so very much - I purchased a beer mis...
A QVC customer review by GetHuman user ~Carol Serini from November 2nd, 2017
Background on ~Carol Serini's case
GetHuman: ~Carol Serini - can you tell our other QVC customers when your case took place?
~Carol Serini: Yes I can. It was late at night, on October 23rd.
GetHuman: Did you reach out to QVC, and if so, how?
GetHuman: And which of these common QVC customer issues best describes the reason you wanted to talk to them?
(Shows ~Carol Serini a list of common QVC problems)
~Carol Serini: "Warranty claim" was why I was trying to call.
~Carol Serini's review of QVC customer service
GetHuman: So how would you sum up your experience for GetHuman's QVC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carol Serini: Thank you so very much - I purchased a beer mister ** Aug ** - you looked it up for me & gave me customer support * of company - everything worked out fine for me & my son who got item I orederd from you - thanks again.
GetHuman: Let's quantify your experience contacting QVC. On a scale of 1 to 5, how easy is it go get help on a QVC problem?
~Carol Serini: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carol Serini: I'd give them a one out of five on communication.
GetHuman: And what about QVC's ability to quickly and effectively address your problem?
~Carol Serini: For that I would say five out of five.
GetHuman: And finally- any advice for other QVC customers?
~Carol Serini: Call them early in the day or late. Don't forget any personal or account information you might need for QVC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carol Serini taken from his QVC customer service problem that occurred on October 23rd, 2017.