Republic Services, Inc.: I don't know about residential services, but th...
A Republic Services, Inc. customer review by GetHuman user ~aw from November 24th, 2017
Background on ~aw's case
GetHuman: ~aw - can you tell our other Republic Services, Inc. customers when your case took place?
~aw: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Republic Services, Inc., and if so, how?
GetHuman: And which of these common Republic Services, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~aw a list of common Republic Services, Inc. problems)
~aw: "Transfer Service" was why I was trying to call.
~aw's review of Republic Services, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Services, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aw: I don't know about residential services, but the national accounts dept is great and very helpful. they gave me the correct * to dial--and transferred me!
GetHuman: Let's quantify your experience contacting Republic Services, Inc.. On a scale of 1 to 5, how easy is it go get help on a Republic Services, Inc. problem?
~aw: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aw: I'd give them a two out of five on communication.
GetHuman: And what about Republic Services, Inc.'s ability to quickly and effectively address your problem?
~aw: For that I would say three out of five.
GetHuman: And finally- any advice for other Republic Services, Inc. customers?
~aw: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Services, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aw taken from his Republic Services, Inc. customer service problem that occurred on November 14th, 2017.