Republic Services, Inc.: Representative was very professional and althou...
A Republic Services, Inc. customer review by GetHuman user GetHuman-106906 from November 25th, 2017
Background on GetHuman-106906's case
GetHuman: GetHuman-106906 - can you tell our other Republic Services, Inc. customers when your case took place?
GetHuman-106906: Sure. It was late at night, on November 16th.
GetHuman: Did you reach out to Republic Services, Inc., and if so, how?
GetHuman: And which of these common Republic Services, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106906 a list of common Republic Services, Inc. problems)
GetHuman-106906: "Trash Can Replacement" was why I was trying to call.
GetHuman-106906's review of Republic Services, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Services, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106906: Representative was very professional and although not solved right away, she did take the initial steps to correct a billing error.
GetHuman: Let's quantify your experience contacting Republic Services, Inc.. On a scale of 1 to 5, how easy is it go get help on a Republic Services, Inc. problem?
GetHuman-106906: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106906: I'd give them a two out of five on communication.
GetHuman: And what about Republic Services, Inc.'s ability to quickly and effectively address your problem?
GetHuman-106906: For that I would say five out of five.
GetHuman: And finally- any advice for other Republic Services, Inc. customers?
GetHuman-106906: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Services, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106906 taken from his Republic Services, Inc. customer service problem that occurred on November 16th, 2017.