Republic Services, Inc.: The rep that answered the phone was really rude...
A Republic Services, Inc. customer review by GetHuman user ~Carl D from November 23rd, 2017
Background on ~Carl D's case
GetHuman: ~Carl D - can you tell our other Republic Services, Inc. customers when your case took place?
~Carl D: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to Republic Services, Inc., and if so, how?
GetHuman: And which of these common Republic Services, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Carl D a list of common Republic Services, Inc. problems)
~Carl D: "Missed Pickup" was why I was trying to call.
~Carl D's review of Republic Services, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Services, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carl D: The rep that answered the phone was really rude and didnt listen to a word I was saying. It is amazing how bad Republic's customer service is....the first clue is they do not let you have the number to the corporate office. Guess its on to another company for us.
GetHuman: Let's quantify your experience contacting Republic Services, Inc.. On a scale of 1 to 5, how easy is it go get help on a Republic Services, Inc. problem?
~Carl D: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carl D: I'd give them a five out of five on communication.
GetHuman: And what about Republic Services, Inc.'s ability to quickly and effectively address your problem?
~Carl D: For that I would say four out of five.
GetHuman: And finally- any advice for other Republic Services, Inc. customers?
~Carl D: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Services, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carl D taken from his Republic Services, Inc. customer service problem that occurred on November 22nd, 2017.