Right Source RX: cant get through on phone and when you called m...

A Right Source RX customer review by GetHuman user GetHuman-11895 from November 23rd, 2017

Background on GetHuman-11895's case

GetHuman: GetHuman-11895 - can you tell our other Right Source RX customers when your case took place?
GetHuman-11895: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman-11895: I used the 800-379-0092 number I found for on the GetHuman Right Source RX customer phone number page I was on: Right Source RX Customer Service Phone Number
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11895 a list of common Right Source RX problems)
GetHuman-11895: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-11895's review of Right Source RX customer service

GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11895: cant get through on phone and when you called me to reorder you demanded that i pay even though i dont have a copay.why
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
GetHuman-11895: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11895: I'd give them a four out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
GetHuman-11895: For that I would say five out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
GetHuman-11895: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11895 taken from his Right Source RX customer service problem that occurred on November 17th, 2017.

Right Source RX

2.95 of 5 stars | 97 reviews
Right Source RX ReviewsRight Source RX's Phone NumberAll Right Source RX contact info

GetHuman-11895's Right Source RX Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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