Rogers Cable: i asked a general question about in gneral is t...
A Rogers Cable customer review by GetHuman user ~why bother from November 19th, 2017
Background on ~why bother's case
GetHuman: ~why bother - can you tell our other Rogers Cable customers when your case took place?
~why bother: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Rogers Cable, and if so, how?
GetHuman: And which of these common Rogers Cable customer issues best describes the reason you wanted to talk to them?
(Shows ~why bother a list of common Rogers Cable problems)
~why bother: "Cancel service" was why I was trying to call.
~why bother's review of Rogers Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Rogers Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~why bother: i asked a general question about in gneral is the digital equimentment for the boxes - cable tv working. they had my postal code. sorry i do not know my secret code. nor do you give opportunity to renew with email. i do not want to give frequent used pin numbers for my bank accounts. this is how useless and un customer friendly rogers is.
GetHuman: Let's quantify your experience contacting Rogers Cable. On a scale of 1 to 5, how easy is it go get help on a Rogers Cable problem?
~why bother: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~why bother: I'd give them a three out of five on communication.
GetHuman: And what about Rogers Cable's ability to quickly and effectively address your problem?
~why bother: For that I would say two out of five.
GetHuman: And finally- any advice for other Rogers Cable customers?
~why bother: Call them early in the day or late. Don't forget any personal or account information you might need for Rogers Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~why bother taken from his Rogers Cable customer service problem that occurred on November 14th, 2017.