Rogers Cable: your tips worked great - rogers was doing a nat...
A Rogers Cable customer review by GetHuman user GetHuman-282203 from November 21st, 2017
Background on GetHuman-282203's case
GetHuman: GetHuman-282203 - can you tell our other Rogers Cable customers when your case took place?
GetHuman-282203: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Rogers Cable, and if so, how?
GetHuman: And which of these common Rogers Cable customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-282203 a list of common Rogers Cable problems)
GetHuman-282203: "Billing inquiry" was why I was trying to call.
GetHuman-282203's review of Rogers Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Rogers Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-282203: your tips worked great - rogers was doing a nation wide update though, so the rep was unable to solve my computer problems and told me to call back at another time. i will certainly use your suggestions next time i call them. *thanks a bunch.
GetHuman: Let's quantify your experience contacting Rogers Cable. On a scale of 1 to 5, how easy is it go get help on a Rogers Cable problem?
GetHuman-282203: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-282203: I'd give them a five out of five on communication.
GetHuman: And what about Rogers Cable's ability to quickly and effectively address your problem?
GetHuman-282203: For that I would say two out of five.
GetHuman: And finally- any advice for other Rogers Cable customers?
GetHuman-282203: Call them early in the day or late. Don't forget any personal or account information you might need for Rogers Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-282203 taken from his Rogers Cable customer service problem that occurred on November 13th, 2017.