Ross Dress for Less: unprofessional, untrained, disrespectful and un...

A Ross Dress for Less customer review by GetHuman user ~Roberta Bondi from November 19th, 2017

Background on ~Roberta Bondi's case

GetHuman: ~Roberta Bondi - can you tell our other Ross Dress for Less customers when your case took place?
~Roberta Bondi: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Ross Dress for Less, and if so, how?
~Roberta Bondi: I used the 800-289-7677 number I found for on the GetHuman Ross Dress for Less customer phone number page I was on: Ross Dress for Less Customer Service Phone Number
GetHuman: And which of these common Ross Dress for Less customer issues best describes the reason you wanted to talk to them?
(Shows ~Roberta Bondi a list of common Ross Dress for Less problems)
~Roberta Bondi: "Make a purchase" was why I was trying to call.

~Roberta Bondi's review of Ross Dress for Less customer service

GetHuman: So how would you sum up your experience for GetHuman's Ross Dress for Less customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roberta Bondi: unprofessional, untrained, disrespectful and unpleasant cashiers at the Ross located in Moses Lake, WA.
GetHuman: Let's quantify your experience contacting Ross Dress for Less. On a scale of 1 to 5, how easy is it go get help on a Ross Dress for Less problem?
~Roberta Bondi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roberta Bondi: I'd give them a five out of five on communication.
GetHuman: And what about Ross Dress for Less's ability to quickly and effectively address your problem?
~Roberta Bondi: For that I would say one out of five.
GetHuman: And finally- any advice for other Ross Dress for Less customers?
~Roberta Bondi: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Dress for Less to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Roberta Bondi taken from his Ross Dress for Less customer service problem that occurred on November 11th, 2017.

Ross Dress for Less

2.00 of 5 stars | 5 reviews

~Roberta Bondi's Ross Dress for Less Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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