Ross Dress for Less: when the operator answered the call I told her...
A Ross Dress for Less customer review by GetHuman user GetHuman-217631 from November 20th, 2017
Background on GetHuman-217631's case
GetHuman: GetHuman-217631 - can you tell our other Ross Dress for Less customers when your case took place?
GetHuman-217631: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Ross Dress for Less, and if so, how?
GetHuman: And which of these common Ross Dress for Less customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-217631 a list of common Ross Dress for Less problems)
GetHuman-217631: "Returns" was why I was trying to call.
GetHuman-217631's review of Ross Dress for Less customer service
GetHuman: So how would you sum up your experience for GetHuman's Ross Dress for Less customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-217631: when the operator answered the call I told her my name and asked hers in return (I like to know who I speak with) she was very rude and said its the operator! I was shocked. I told her my problem and she said she will transfer me. (not in a kind way). I was very disappointed knowing some one so rude has a job in customer service. and at the end she still would not give me her name.
GetHuman: Let's quantify your experience contacting Ross Dress for Less. On a scale of 1 to 5, how easy is it go get help on a Ross Dress for Less problem?
GetHuman-217631: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-217631: I'd give them a one out of five on communication.
GetHuman: And what about Ross Dress for Less's ability to quickly and effectively address your problem?
GetHuman-217631: For that I would say two out of five.
GetHuman: And finally- any advice for other Ross Dress for Less customers?
GetHuman-217631: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Dress for Less to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-217631 taken from his Ross Dress for Less customer service problem that occurred on November 12th, 2017.