Royal Mail: did not get too speak the computer lady termina...
A Royal Mail customer review by GetHuman user ~what is the point no service from November 17th, 2017
Background on ~what is the point no service's case
GetHuman: ~what is the point no service - can you tell our other Royal Mail customers when your case took place?
~what is the point no service: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Royal Mail, and if so, how?
GetHuman: And which of these common Royal Mail customer issues best describes the reason you wanted to talk to them?
(Shows ~what is the point no service a list of common Royal Mail problems)
~what is the point no service: "Local services" was why I was trying to call.
~what is the point no service's review of Royal Mail customer service
GetHuman: So how would you sum up your experience for GetHuman's Royal Mail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what is the point no service: did not get too speak the computer lady terminated my call not just once as I thought odd but twice at my cost also try going online it just takes you in circles and you cant get to send am email either what is going on there is no service
GetHuman: Let's quantify your experience contacting Royal Mail. On a scale of 1 to 5, how easy is it go get help on a Royal Mail problem?
~what is the point no service: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what is the point no service: I'd give them a one out of five on communication.
GetHuman: And what about Royal Mail's ability to quickly and effectively address your problem?
~what is the point no service: For that I would say two out of five.
GetHuman: And finally- any advice for other Royal Mail customers?
~what is the point no service: Call them early in the day or late. Don't forget any personal or account information you might need for Royal Mail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what is the point no service taken from his Royal Mail customer service problem that occurred on November 9th, 2017.