I visted the Devine St Ruby Tuesday the locatio...
A Ruby Tuesday customer review by GetHuman user ~michelle from November 19th, 2017
Background on ~michelle's case
GetHuman: ~michelle - can you tell our other Ruby Tuesday customers when your case took place?
~michelle: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows ~michelle a list of common Ruby Tuesday problems)
~michelle: "Delivery problem" was why I was trying to contact.
~michelle's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michelle: I visted the Devine St Ruby Tuesday the location that I go to at least * times out of the month. I ordered my usual, baby back ribs. When I recieved my order I immediately noticed that they were cold andnot cooked throughly...I sent my order back, they warmed the same ribs up and brought them back within * mins which was now hot but still tough to break apart..I asked to speak to management and he informed me that he would see if they had anything better but if not will I like something else....I told him no..he came back and told me he had some so he had the waitress take my food back so I asked to have it to go because of the wait and I was very much frustrated at this point. When the food arrived, they put both my daughter's ribs and my ribs in the same to ho container and not our sides that was taken to the back as well....ask for manager again, told him of the inconvience and never got an apology or any care of concern so I canceled my order but was charged for the drinks we reci
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
~michelle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michelle: I'd give them a one out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
~michelle: For that I would say one out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
~michelle: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michelle taken from his Ruby Tuesday customer service problem that occurred on November 16th, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
~michelle's Ruby Tuesday Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ruby Tuesday, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ruby Tuesday in any way.