My friends and I went to the Ruby Tuesday in Co...
A Ruby Tuesday customer review by GetHuman user ~Diane from November 22nd, 2017
Background on ~Diane's case
GetHuman: ~Diane - can you tell our other Ruby Tuesday customers when your case took place?
~Diane: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows ~Diane a list of common Ruby Tuesday problems)
~Diane: "Make a reservation" was why I was trying to contact.
~Diane's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diane: My friends and I went to the Ruby Tuesday in Corinth Ms.In March of this year and they did not have cheese on the salad bar as well as no croutons,bacon .The server told us that she would be bringing us some rolls in a few minutes.We ate our lunch,and still no rolls,finally she brought us some old rolls that were hard and had no flavor and were stale.At another visit to a Memphis Tn to Ruby Tuesday's they had none of the salad dressing that I prefer.Normally I would not complain about the dressing but after the visit in Corinth I was giving them one more chance.
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
~Diane: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diane: I'd give them a five out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
~Diane: For that I would say one out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
~Diane: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diane taken from his Ruby Tuesday customer service problem that occurred on November 17th, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
~Diane's Ruby Tuesday Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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