Ruby Tuesday: My name has been in the system for a few years...

A Ruby Tuesday customer review by GetHuman user ~Conrad Pomerleau from November 26th, 2017

Background on ~Conrad Pomerleau's case

GetHuman: ~Conrad Pomerleau - can you tell our other Ruby Tuesday customers when your case took place?
~Conrad Pomerleau: Sure. It was evening, on November 23rd.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
~Conrad Pomerleau: I used a email I found on the GetHuman Ruby Tuesday customer service contact info page: Contact Ruby Tuesday Customer Service
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows ~Conrad Pomerleau a list of common Ruby Tuesday problems)
~Conrad Pomerleau: "Make a reservation" was why I was trying to contact.

~Conrad Pomerleau's review of Ruby Tuesday customer service

GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Conrad Pomerleau: My name has been in the system for a few years no,,,and I havent had my birthday gift this year and last year,,,why I dont know, but there is a Olive garden next door and I might stop going to Ruby Tuesday,,,,,
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
~Conrad Pomerleau: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Conrad Pomerleau: I'd give them a three out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
~Conrad Pomerleau: For that I would say one out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
~Conrad Pomerleau: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Conrad Pomerleau taken from his Ruby Tuesday customer service problem that occurred on November 23rd, 2017.

Ruby Tuesday

1.63 of 5 stars | 30 reviews

~Conrad Pomerleau's Ruby Tuesday Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ruby Tuesday, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ruby Tuesday in any way.

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