Ruby Tuesday: Our server was excellent. We waited for over a...
A Ruby Tuesday customer review by GetHuman user ~Pam from November 20th, 2017
Background on ~Pam's case
GetHuman: ~Pam - can you tell our other Ruby Tuesday customers when your case took place?
~Pam: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows ~Pam a list of common Ruby Tuesday problems)
~Pam: "Make a reservation" was why I was trying to contact.
~Pam's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pam: Our server was excellent. We waited for over an hour for an appetizer. Afterthe *st ** minutes the server came & told us they were out of hot wings. Tgen it took another ** minutes to get our appetizer. This is the *nd time we have had trouble with gettingbour food from the kitchen. Not sure we will give you another chance. Very disappointed!!!!!
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
~Pam: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pam: I'd give them a one out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
~Pam: For that I would say four out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
~Pam: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pam taken from his Ruby Tuesday customer service problem that occurred on November 13th, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
~Pam's Ruby Tuesday Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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