Sainsbury's: Found a toe in my sandwich
A Sainsbury's customer review by GetHuman user GetHuman-emmamcau from December 1st, 2017
Background on GetHuman-emmamcau's case
GetHuman: GetHuman-emmamcau - can you tell our other Sainsbury's customers when your case took place?
GetHuman-emmamcau: Sure. It was morning, on November 30th.
GetHuman: Did you reach out to Sainsbury's, and if so, how?
GetHuman: And which of these common Sainsbury's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-emmamcau a list of common Sainsbury's problems)
GetHuman-emmamcau: "Track order" was why I was trying to call.
GetHuman-emmamcau's review of Sainsbury's customer service
GetHuman: So how would you sum up your experience for GetHuman's Sainsbury's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-emmamcau: Found a toe in my sandwich
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-emmamcau: Bought a chicken triple sandwich today and there was a bit bit of chewy disgusting **** that resembles a toe
GetHuman: Let's quantify your experience contacting Sainsbury's. On a scale of 1 to 5, how easy is it go get help on a Sainsbury's problem?
GetHuman-emmamcau: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-emmamcau: I'd give them a two out of five on communication.
GetHuman: And what about Sainsbury's's ability to quickly and effectively address your problem?
GetHuman-emmamcau: For that I would say five out of five.
GetHuman: And finally- any advice for other Sainsbury's customers?
GetHuman-emmamcau: Call them early in the day or late. Don't forget any personal or account information you might need for Sainsbury's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-emmamcau taken from his Sainsbury's customer service problem that occurred on November 30th, 2017.
Sainsbury's
3.75 of 5 stars | 1 reviews
GetHuman-emmamcau's Sainsbury's Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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