Sainsbury's: tried to inform sainsburys that our bank had sa...
A Sainsbury's customer review by GetHuman user GetHuman-346175 from November 13th, 2017
Background on GetHuman-346175's case
GetHuman: GetHuman-346175 - can you tell our other Sainsbury's customers when your case took place?
GetHuman-346175: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Sainsbury's, and if so, how?
GetHuman: And which of these common Sainsbury's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-346175 a list of common Sainsbury's problems)
GetHuman-346175: "Change order" was why I was trying to call.
GetHuman-346175's review of Sainsbury's customer service
GetHuman: So how would you sum up your experience for GetHuman's Sainsbury's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-346175: tried to inform sainsburys that our bank had said the card was compromised after an on line shop with them and on using the new card had email from sainsbury to say we should let them know if such an event happened,when we got through to somewhere in ireland they denied that any such communication had come from them.
GetHuman: Let's quantify your experience contacting Sainsbury's. On a scale of 1 to 5, how easy is it go get help on a Sainsbury's problem?
GetHuman-346175: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-346175: I'd give them a five out of five on communication.
GetHuman: And what about Sainsbury's's ability to quickly and effectively address your problem?
GetHuman-346175: For that I would say five out of five.
GetHuman: And finally- any advice for other Sainsbury's customers?
GetHuman-346175: Call them early in the day or late. Don't forget any personal or account information you might need for Sainsbury's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-346175 taken from his Sainsbury's customer service problem that occurred on November 7th, 2017.
Sainsbury's
3.75 of 5 stars | 1 reviews
GetHuman-346175's Sainsbury's Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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