Seterus Inc.: I want to speak to a LIVE person. I need ask q...

A Seterus Inc. customer review by GetHuman user ~Cindy from November 26th, 2017

Background on ~Cindy's case

GetHuman: ~Cindy - can you tell our other Seterus Inc. customers when your case took place?
~Cindy: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Seterus Inc., and if so, how?
~Cindy: I used the 866-570-5277 number I found for on the GetHuman Seterus Inc. customer phone number page I was on: Seterus Inc. Customer Service Phone Number
GetHuman: And which of these common Seterus Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Cindy a list of common Seterus Inc. problems)
~Cindy: "Overcharge/Strange charge" was why I was trying to call.

~Cindy's review of Seterus Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Seterus Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cindy: I want to speak to a LIVE person. I need ask questions about interest for prior years. If anyone is interested in helping me, my cell number is ***-***-****. Otherwise, I'll assume that you don't have an interest in providing ANY customer service must less good customer service.
GetHuman: Let's quantify your experience contacting Seterus Inc.. On a scale of 1 to 5, how easy is it go get help on a Seterus Inc. problem?
~Cindy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cindy: I'd give them a two out of five on communication.
GetHuman: And what about Seterus Inc.'s ability to quickly and effectively address your problem?
~Cindy: For that I would say one out of five.
GetHuman: And finally- any advice for other Seterus Inc. customers?
~Cindy: Call them early in the day or late. Don't forget any personal or account information you might need for Seterus Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cindy taken from his Seterus Inc. customer service problem that occurred on November 20th, 2017.

Seterus Inc.

1.70 of 5 stars | 63 reviews

~Cindy's Seterus Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Seterus Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Seterus Inc. in any way.

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