Seterus Inc.: This is secret shadow company. Can not reach a...
A Seterus Inc. customer review by GetHuman user ~David W. Duenow from November 24th, 2017
Background on ~David W. Duenow's case
GetHuman: ~David W. Duenow - can you tell our other Seterus Inc. customers when your case took place?
~David W. Duenow: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Seterus Inc., and if so, how?
GetHuman: And which of these common Seterus Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~David W. Duenow a list of common Seterus Inc. problems)
~David W. Duenow: "Overcharge/Strange charge" was why I was trying to call.
~David W. Duenow's review of Seterus Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Seterus Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~David W. Duenow: This is secret shadow company. Can not reach any Seterus Exectuives. Are shuttled off to a Contractor that can only say what is on their screen. There is no direct Seterus phone lines. An Attorney friend who lives and works in Portland when up to Beaverton, Or. looking for a Ms. Tasha Starkweather who told me she was in Beaverton. He was not allowed entry. I has damage to my Home April **th. of this year. State Farm did a wonderful and timely job of handling my claim, however the put Seterus name on my check, I have been fighting to get my six (**) contractors paid every since. Takes over ** days after they have completed their job and having been inspected (whay a Joke) and are still waiting to have two of them paid. Plus after they have paid everyone I will not get any interest for the time they have sat on my money.
GetHuman: Let's quantify your experience contacting Seterus Inc.. On a scale of 1 to 5, how easy is it go get help on a Seterus Inc. problem?
~David W. Duenow: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~David W. Duenow: I'd give them a one out of five on communication.
GetHuman: And what about Seterus Inc.'s ability to quickly and effectively address your problem?
~David W. Duenow: For that I would say one out of five.
GetHuman: And finally- any advice for other Seterus Inc. customers?
~David W. Duenow: Call them early in the day or late. Don't forget any personal or account information you might need for Seterus Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~David W. Duenow taken from his Seterus Inc. customer service problem that occurred on November 16th, 2017.