Sherwin-Williams: I am trying to find a product number for a pain...
A Sherwin-Williams customer review by GetHuman user GetHuman-339059 from November 21st, 2017
Background on GetHuman-339059's case
GetHuman: GetHuman-339059 - can you tell our other Sherwin-Williams customers when your case took place?
GetHuman-339059: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Sherwin-Williams, and if so, how?
GetHuman: And which of these common Sherwin-Williams customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339059 a list of common Sherwin-Williams problems)
GetHuman-339059: "Repairs" was why I was trying to call.
GetHuman-339059's review of Sherwin-Williams customer service
GetHuman: So how would you sum up your experience for GetHuman's Sherwin-Williams customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339059: I am trying to find a product number for a paint that is reflective and made for projector use on training room walls. the local dealer doesn't know, the service line sent me around circles.
GetHuman: Let's quantify your experience contacting Sherwin-Williams. On a scale of 1 to 5, how easy is it go get help on a Sherwin-Williams problem?
GetHuman-339059: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339059: I'd give them a two out of five on communication.
GetHuman: And what about Sherwin-Williams's ability to quickly and effectively address your problem?
GetHuman-339059: For that I would say three out of five.
GetHuman: And finally- any advice for other Sherwin-Williams customers?
GetHuman-339059: Call them early in the day or late. Don't forget any personal or account information you might need for Sherwin-Williams to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339059 taken from his Sherwin-Williams customer service problem that occurred on November 16th, 2017.