Shortline Bus, Coach USA: Very rude customer service they didn't want to...

A Shortline Bus, Coach USA customer review by GetHuman user ~Patty from November 20th, 2017

Background on ~Patty's case

GetHuman: ~Patty - can you tell our other Shortline Bus, Coach USA customers when your case took place?
~Patty: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Shortline Bus, Coach USA, and if so, how?
~Patty: I used the 201-529-3666 number I found for on the GetHuman Shortline Bus, Coach USA customer phone number page I was on: Shortline Bus, Coach USA Customer Service Phone Number
GetHuman: And which of these common Shortline Bus, Coach USA customer issues best describes the reason you wanted to talk to them?
Shows ~Patty a list of common Shortline Bus, Coach USA problems
~Patty: "Complaint" was why I was trying to call.

~Patty's review of Shortline Bus, Coach USA customer service

GetHuman: So how would you sum up your experience for GetHuman's Shortline Bus, Coach USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patty: Very rude customer service they didn't want to give me info they just told to call another bus line. Will never call o recommend ppl to call. Very very disappointed
GetHuman: Let's quantify your experience contacting Shortline Bus, Coach USA. On a scale of 1 to 5, how easy is it go get help on a Shortline Bus, Coach USA problem?
~Patty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patty: I'd give them a five out of five on communication.
GetHuman: And what about Shortline Bus, Coach USA's ability to quickly and effectively address your problem?
~Patty: For that I would say three out of five.
GetHuman: And finally- any advice for other Shortline Bus, Coach USA customers?
~Patty: Call them early in the day or late. Don't forget any personal or account information you might need for Shortline Bus, Coach USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patty taken from his Shortline Bus, Coach USA customer service problem that occurred on November 12th, 2017.

Shortline Bus, Coach USA

3.67 of 5 stars | 16 reviews
Shortline Bus, Coach USA ReviewsShortline Bus, Coach USA's Phone NumberAll Shortline Bus, Coach USA contact infoGeneral Shortline Bus, Coach USA customer service info
~Patty's Shortline Bus, Coach USA Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Shortline Bus, Coach USA, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Shortline Bus, Coach USA in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!