Shortline Bus, Coach USA: Waited over ** minutes for the driver to stop m...

A Shortline Bus, Coach USA customer review by GetHuman user ~careerwoman from November 20th, 2017

Background on ~careerwoman's case

GetHuman: ~careerwoman - can you tell our other Shortline Bus, Coach USA customers when your case took place?
~careerwoman: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Shortline Bus, Coach USA, and if so, how?
~careerwoman: I used the 201-529-3666 number I found for on the GetHuman Shortline Bus, Coach USA customer phone number page I was on: Shortline Bus, Coach USA Customer Service Phone Number
GetHuman: And which of these common Shortline Bus, Coach USA customer issues best describes the reason you wanted to talk to them?
Shows ~careerwoman a list of common Shortline Bus, Coach USA problems
~careerwoman: "Make a booking" was why I was trying to call.

~careerwoman's review of Shortline Bus, Coach USA customer service

GetHuman: So how would you sum up your experience for GetHuman's Shortline Bus, Coach USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~careerwoman: Waited over ** minutes for the driver to stop messing around with her boyfriend who was a unpaid ride. It is not first time he has been with her while she was supposed to working. Its becoming very unpleasant to ride with her anymore. Vangorden is the driver name.
GetHuman: Let's quantify your experience contacting Shortline Bus, Coach USA. On a scale of 1 to 5, how easy is it go get help on a Shortline Bus, Coach USA problem?
~careerwoman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~careerwoman: I'd give them a five out of five on communication.
GetHuman: And what about Shortline Bus, Coach USA's ability to quickly and effectively address your problem?
~careerwoman: For that I would say two out of five.
GetHuman: And finally- any advice for other Shortline Bus, Coach USA customers?
~careerwoman: Call them early in the day or late. Don't forget any personal or account information you might need for Shortline Bus, Coach USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~careerwoman taken from his Shortline Bus, Coach USA customer service problem that occurred on November 15th, 2017.

Shortline Bus, Coach USA

3.67 of 5 stars | 16 reviews
Shortline Bus, Coach USA ReviewsShortline Bus, Coach USA's Phone NumberAll Shortline Bus, Coach USA contact infoGeneral Shortline Bus, Coach USA customer service info
~careerwoman's Shortline Bus, Coach USA Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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