Skrill: Never heard of this company...NEVER hear of Mon...

A Skrill customer review by GetHuman user ~bdoffordjohnson,PhD from November 25th, 2017

Background on ~bdoffordjohnson,PhD's case

GetHuman: ~bdoffordjohnson,PhD - can you tell our other Skrill customers when your case took place?
~bdoffordjohnson,PhD: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Skrill, and if so, how?
~bdoffordjohnson,PhD: I used the 855-719-2087 number I found for on the GetHuman Skrill customer phone number page I was on: Skrill Customer Service Phone Number
GetHuman: And which of these common Skrill customer issues best describes the reason you wanted to talk to them?
(Shows ~bdoffordjohnson,PhD a list of common Skrill problems)
~bdoffordjohnson,PhD: "Recover Account" was why I was trying to call.

~bdoffordjohnson,PhD's review of Skrill customer service

GetHuman: So how would you sum up your experience for GetHuman's Skrill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bdoffordjohnson,PhD: Never heard of this company...NEVER hear of Moneybrokers...they had all my identifying information and were going to charge some account that I never opened for a service I never had...this absolutely IDENTITY THEFT
GetHuman: Let's quantify your experience contacting Skrill. On a scale of 1 to 5, how easy is it go get help on a Skrill problem?
~bdoffordjohnson,PhD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bdoffordjohnson,PhD: I'd give them a two out of five on communication.
GetHuman: And what about Skrill's ability to quickly and effectively address your problem?
~bdoffordjohnson,PhD: For that I would say five out of five.
GetHuman: And finally- any advice for other Skrill customers?
~bdoffordjohnson,PhD: Call them early in the day or late. Don't forget any personal or account information you might need for Skrill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bdoffordjohnson,PhD taken from his Skrill customer service problem that occurred on November 18th, 2017.


3.10 of 5 stars | 45 reviews

~bdoffordjohnson,PhD's Skrill Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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