Skrill: never attented to the case and no online chat i...
A Skrill customer review by GetHuman user GetHuman-hongmen from November 29th, 2017
Background on GetHuman-hongmen's case
GetHuman: GetHuman-hongmen - can you tell our other Skrill customers when your case took place?
GetHuman-hongmen: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Skrill, and if so, how?
GetHuman: And which of these common Skrill customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hongmen a list of common Skrill problems)
GetHuman-hongmen: "Update Account Info" was why I was trying to call.
GetHuman-hongmen's review of Skrill customer service
GetHuman: So how would you sum up your experience for GetHuman's Skrill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hongmen: never attented to the case and no online chat is available
GetHuman: Let's quantify your experience contacting Skrill. On a scale of 1 to 5, how easy is it go get help on a Skrill problem?
GetHuman-hongmen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hongmen: I'd give them a five out of five on communication.
GetHuman: And what about Skrill's ability to quickly and effectively address your problem?
GetHuman-hongmen: For that I would say two out of five.
GetHuman: And finally- any advice for other Skrill customers?
GetHuman-hongmen: Call them early in the day or late. Don't forget any personal or account information you might need for Skrill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hongmen taken from his Skrill customer service problem that occurred on November 22nd, 2017.