Sprint Corporate Care: Made three calls to sprint disconnected twice w...
A Sprint Corporate Care customer review by GetHuman user ~None of your business from November 25th, 2017
Background on ~None of your business's case
GetHuman: ~None of your business - can you tell our other Sprint Corporate Care customers when your case took place?
~None of your business: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~None of your business a list of common Sprint Corporate Care problems)
~None of your business: "Technical Support" was why I was trying to call.
~None of your business's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None of your business: Made three calls to sprint disconnected twice was told I receive a call back within an hour, waited two hours only to be disconnected again. Erica informed me I would not be charged for overage then informed I will be. Worst then horrible customer care. Will advise all family and friends to dump sprint!!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~None of your business: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None of your business: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~None of your business: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~None of your business: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~None of your business taken from his Sprint Corporate Care customer service problem that occurred on November 17th, 2017.