Sprint Corporate Care: f@*k sprint ** year costomer. i had my galaxy S...
A Sprint Corporate Care customer review by GetHuman user GetHuman-49105 from November 27th, 2017
Background on GetHuman-49105's case
GetHuman: GetHuman-49105 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-49105: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49105 a list of common Sprint Corporate Care problems)
GetHuman-49105: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-49105's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49105: f@*k sprint ** year costomer. i had my galaxy S* serviced bye there store for my back botton not working and the just put in a new screen and then * weeks later the screen comes un glued and now its just hanging free they tried to say it was my falt yea how woud that happen **mins later fighting with him he says he will replace it then tells me there out of screens for my phone really your a repair store and you dont have parts that really was not ok i need my phone for work and i was already late because they open at **am so now i dont have a phone for * days not happy cant wait to rant on a rep
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-49105: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49105: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-49105: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-49105: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49105 taken from his Sprint Corporate Care customer service problem that occurred on November 19th, 2017.