Sprint Corporate Care: Sprint Leasing Program is a Rip-Off

A Sprint Corporate Care customer review by GetHuman user GetHuman-xcrazyke from December 5th, 2017

Background on GetHuman-xcrazyke's case

GetHuman: GetHuman-xcrazyke - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-xcrazyke: Yeah. It was morning, on December 2nd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman-xcrazyke: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-xcrazyke a list of common Sprint Corporate Care problems)
GetHuman-xcrazyke: "Cancel Service" was why I was trying to call.

GetHuman-xcrazyke's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-xcrazyke: Sprint Leasing Program is a Rip-Off
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-xcrazyke: I am so disappointed in the fact that we agreed to leasing our phones with Sprint. We will end up paying $**** dollars for a phone that we have to return at the end of the two year agreement (or pay an ADDITIONAL $*** to keep the phone). The gentleman made it sound like it was such a good deal and that ALL COMPANIES were following suit* so it was basically our only option. The more I think about this, the more upset I become. We could've been paying at T-Mobile or Verizon to own a phone instead of throwing money away. Is there a way Sprint will work with us on this? This is a rip-off.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-xcrazyke: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-xcrazyke: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-xcrazyke: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-xcrazyke: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-xcrazyke taken from his Sprint Corporate Care customer service problem that occurred on December 2nd, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

GetHuman-xcrazyke's Sprint Corporate Care Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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