Sprint Corporate Care: Vanessa in the Charlotte, NC call center was a...

A Sprint Corporate Care customer review by GetHuman user GetHuman-rfinch from December 4th, 2017

Background on GetHuman-rfinch's case

GetHuman: GetHuman-rfinch - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-rfinch: Sure. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman-rfinch: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rfinch a list of common Sprint Corporate Care problems)
GetHuman-rfinch: "Change plan" was why I was trying to call.

GetHuman-rfinch's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rfinch: Vanessa in the Charlotte, NC call center was a pleasure to deal with and was exceptional at helping me through my issues with my bill. I was mislead at the retail store I purchased my phones through and would be very reluctant to stay with Sprint moving forward. Vanessa is the only reason I have not switched carriers today.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-rfinch: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rfinch: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-rfinch: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-rfinch: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rfinch taken from his Sprint Corporate Care customer service problem that occurred on December 2nd, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

GetHuman-rfinch's Sprint Corporate Care Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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