St. Petersburg Times: Given credit for missed deliveries paid for Sun...

A St. Petersburg Times customer review by GetHuman user ~iamljd from October 30th, 2017

Background on ~iamljd's case

GetHuman: ~iamljd - can you tell our other St. Petersburg Times customers when your case took place?
~iamljd: Sure. It was afternoon, on October 27th.
GetHuman: Did you reach out to St. Petersburg Times, and if so, how?
~iamljd: I used the 727-893-8111 number I found for on the GetHuman St. Petersburg Times customer phone number page I was on: St. Petersburg Times Customer Service Phone Number
GetHuman: And which of these common St. Petersburg Times customer issues best describes the reason you wanted to talk to them?
(Shows ~iamljd a list of common St. Petersburg Times problems)
~iamljd: "Delivery problem" was why I was trying to call.

~iamljd's review of St. Petersburg Times customer service

GetHuman: So how would you sum up your experience for GetHuman's St. Petersburg Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iamljd: Given credit for missed deliveries paid for Sundays only. Customer service rep. on phone indicated that the delivery person will be contacted. I indicated I'll be calling back if no delivery immediately in future.
GetHuman: Let's quantify your experience contacting St. Petersburg Times. On a scale of 1 to 5, how easy is it go get help on a St. Petersburg Times problem?
~iamljd: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iamljd: I'd give them a three out of five on communication.
GetHuman: And what about St. Petersburg Times's ability to quickly and effectively address your problem?
~iamljd: For that I would say four out of five.
GetHuman: And finally- any advice for other St. Petersburg Times customers?
~iamljd: Call them early in the day or late. Don't forget any personal or account information you might need for St. Petersburg Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iamljd taken from his St. Petersburg Times customer service problem that occurred on October 27th, 2017.

St. Petersburg Times

3.50 of 5 stars | 20 reviews

~iamljd's St. Petersburg Times Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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