Star Wars: The Old Republic: I didn't get helped, it took hours and hours ju...
A Star Wars: The Old Republic customer review by GetHuman user ~jbllzt from November 13th, 2017
Background on ~jbllzt's case
GetHuman: ~jbllzt - can you tell our other Star Wars: The Old Republic customers when your case took place?
~jbllzt: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Star Wars: The Old Republic, and if so, how?
GetHuman: And which of these common Star Wars: The Old Republic customer issues best describes the reason you wanted to talk to them?
(Shows ~jbllzt a list of common Star Wars: The Old Republic problems)
~jbllzt: "Change order" was why I was trying to call.
~jbllzt's review of Star Wars: The Old Republic customer service
GetHuman: So how would you sum up your experience for GetHuman's Star Wars: The Old Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jbllzt: I didn't get helped, it took hours and hours just to speak with someone and then the call dropped and I was forced back in line.
GetHuman: Let's quantify your experience contacting Star Wars: The Old Republic. On a scale of 1 to 5, how easy is it go get help on a Star Wars: The Old Republic problem?
~jbllzt: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jbllzt: I'd give them a five out of five on communication.
GetHuman: And what about Star Wars: The Old Republic's ability to quickly and effectively address your problem?
~jbllzt: For that I would say five out of five.
GetHuman: And finally- any advice for other Star Wars: The Old Republic customers?
~jbllzt: Call them early in the day or late. Don't forget any personal or account information you might need for Star Wars: The Old Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jbllzt taken from his Star Wars: The Old Republic customer service problem that occurred on November 9th, 2017.