The steak and shake on worley is one of the mos...
A Steak and Shake customer review by GetHuman user ~SteakandShakeSucks from November 21st, 2017
Background on ~SteakandShakeSucks's case
GetHuman: ~SteakandShakeSucks - can you tell our other Steak and Shake customers when your case took place?
~SteakandShakeSucks: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Steak and Shake, and if so, how?
GetHuman: And which of these common Steak and Shake customer issues best describes the reason you wanted to talk to them?
(Shows ~SteakandShakeSucks a list of common Steak and Shake problems)
~SteakandShakeSucks: "Delivery problem" was why I was trying to call.
~SteakandShakeSucks's review of Steak and Shake customer service
GetHuman: So how would you sum up your experience for GetHuman's Steak and Shake customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SteakandShakeSucks: The steak and shake on worley is one of the most hostile, disgusting, worst run establishments I've ever had the misfortune of eating at. The service was subpar, the tables were grimey, the bathrooms were filthy and the food came out tepid by the time it did finally get to my table, which may have been forty five minutes after I ordered it, that's a generous estimation. But the worst part was how inconceivably horrendous the management was. In short, I don't even want to do them the honor of even wasting my time on how staggeringly inept the manager here was at his job, but I feel the public has a right to know and hopefully I'll be doing the public some small service if even a few people get this message and avoid this place at all costs. What a colossal waste of time and money my night was thanks to the friendly smiling faces at my neighborhood steak and shake. The manager, a charming man named Paul, spent the entire length of my dinner stalking around the restaraunt terrorizing his
GetHuman: Let's quantify your experience contacting Steak and Shake. On a scale of 1 to 5, how easy is it go get help on a Steak and Shake problem?
~SteakandShakeSucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SteakandShakeSucks: I'd give them a four out of five on communication.
GetHuman: And what about Steak and Shake's ability to quickly and effectively address your problem?
~SteakandShakeSucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Steak and Shake customers?
~SteakandShakeSucks: Call them early in the day or late. Don't forget any personal or account information you might need for Steak and Shake to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SteakandShakeSucks taken from his Steak and Shake customer service problem that occurred on November 18th, 2017.