Straight Talk: AFTER CALLING SEVERAL NUMBERS SEVERAL TIMES GET...
A Straight Talk customer review by GetHuman user ~toe dough from November 14th, 2017
Background on ~toe dough's case
GetHuman: ~toe dough - can you tell our other Straight Talk customers when your case took place?
~toe dough: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~toe dough a list of common Straight Talk problems)
~toe dough: "Service problem" was why I was trying to call.
~toe dough's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~toe dough: AFTER CALLING SEVERAL NUMBERS SEVERAL TIMES GETTING HUNG UP ON BY THE COMPUTER OVER AN OVER FOUND THIS * STILL WAITING
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~toe dough: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~toe dough: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~toe dough: For that I would say two out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~toe dough: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~toe dough taken from his Straight Talk customer service problem that occurred on November 12th, 2017.